{"id":12,"date":"2025-10-03T14:17:51","date_gmt":"2025-10-03T03:17:51","guid":{"rendered":"https:\/\/ateliernoire.com.au\/?page_id=12"},"modified":"2026-07-28T18:22:40","modified_gmt":"2026-07-28T07:22:40","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ateliernoire.com.au\/?page_id=12","title":{"rendered":"Refund &#038; Returns"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-794e3cfa wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">Atelier Noire creations are crafted to endure and are made with care. As each piece is unique, we do not offer returns or exchanges for change of mind. However, your rights are protected under the Australian Consumer Law.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">You are entitled to a refund, repair, or replacement if an item you purchase is faulty, damaged, or not as described. To notify us of a fault: Please contact us within 14 days of delivery at [insert contact email]. Provide your order number, photographs of the item, and a description of the issue. Once assessed, we will arrange a repair, replacement, or refund in line with the ACL.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">Please note: variations in natural materials, patina, or subtle imperfections that form part of the artisanal process are not considered faults but rather part of the piece\u2019s unique character. We thank you for choosing Atelier Noire \u2014 where each creation is designed to resonate beyond its form.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Atelier Noire creations are crafted to endure and are made with care. As each piece is unique, we do not offer returns or exchanges for change of mind. However, your rights are protected under the Australian Consumer Law. You are entitled to a refund, repair, or replacement if an item you purchase is faulty, damaged, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":521,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12"}],"version-history":[{"count":6,"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":570,"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions\/570"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=\/wp\/v2\/media\/521"}],"wp:attachment":[{"href":"https:\/\/ateliernoire.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}